The challenge

Different business units maintained process documents and standards separately. The company needed a consistent way to connect processes with responsibilities, risks and standard operating procedures.

The approach

AlphaFlow EBPA provided a common architecture, online modeling, document management and publication controls. Process elements linked policies, roles, indicators, terminology and supporting files.

Putting governance into daily use

Implementation progressed through requirements, configuration, testing and launch. Publication, communication, learning and review capabilities supported the continuing use of the process framework.

What changed

Teams gained a structured platform for maintaining and reusing process knowledge. The implementation connects process governance with financial management needs while preserving the customer’s identity as Yihai Kerry Arawana, rather than implying a deployment across all Wilmar businesses.

KEY TAKEAWAYS

Takeaways for your team.

  • Connect process ownership with the people and systems that maintain it.
  • Build ongoing review and maintenance into the implementation.