01
Prepare reliable event data
Connect event and business data from databases, files, logs and REST APIs, with full, incremental or
scheduled updates. Start with a case ID, activity and timestamp. Clean, map and join records, then add
business attributes such as organization, product or amount.
02
Discover actual paths and variants
Automatically reconstruct the observed process from event data. Compare paths by volume, elapsed time and
business attributes to distinguish common routes from inefficient or unusual variants. Connect events
across systems to see the complete business journey.
03
Locate bottlenecks and performance gaps
Analyze waiting time, handling time, rework and overdue steps. Compare nodes, organizational units, roles
and business types, then trace an issue to the cases affected. Use these comparisons to identify the
conditions associated with poor performance.
04
Check conformance and trace policy evidence
Compare observed execution with an EBPA or BPMN reference model to identify missing, additional or
out-of-order steps. Complement path analysis with rule checks on individual cases. Candidate rules
extracted from policy documents require authorized human confirmation before publication, with conclusions
linked to source evidence.
05
Connect indicators to business results
Build dashboards for cycle time, rework, first-pass yield and service-level targets. Combine process
indicators with cost, quality and other business measures. Drill down from summary charts to paths, cases
and original records so teams can verify the evidence behind a finding.
06
Monitor changes and notify owners
Set thresholds and monitoring intervals for indicators such as backlog, cycle time and compliance. Notify
responsible owners when conditions are met and locate the relevant processes and cases. Use continuously
updated data to track whether improvement actions are working.
07
Test improvement scenarios
Simulate changes to resources, activity capacity, routing and arrival volumes using process models and
operating parameters. Compare the resulting cycle times and bottlenecks before rollout. Use simulation
reports to evaluate options, then validate the selected changes against actual execution data.
08
Build a repeatable improvement cycle
Start with a valuable process whose event data is available. Agree goals and definitions with business,
process and IT teams, validate models together, and publish dashboards with an action list. Feed findings
into EBPA design and BPA execution, then review the results through ongoing monitoring.